You may be familiar with mediation as a process in which a neutral person helps you reach agreements. Yet, if you have never been to mediation before, it is natural to ask; Just what does a mediator do to help us reach agreement?
Most good mediators have a range of “tools” that they use to help people reach agreements. These tools range from some very basic information gathering tools to more complex strategies developed to help you think about your goals differently. The following is a summary of tools that are commonly used during mediation: